Bangla Play Terms and Conditions

1.1 By using, visiting, and/or accessing any part of the Bangla Play website and/or any sub-domain, website, or mobile application that we own or operate (the “Website”) and/or registering an account on the Website, you agree to be bound by these Terms and Conditions, our Privacy Policy, our Cookies Policy, and any other rules applicable to our betting or gaming products available on the Website (together the “Terms”), and are deemed to have accepted and understood all the Terms.
1.2 You should read the Terms carefully. If you do not agree with them and/or cannot accept them, please do not use, visit, or access the Website.
1.3 These Terms may be changed by us from time to time for any reason (including compliance with applicable legislation or requirements of regulators). The current version of the Terms will be available on the Website. If you continue to use the Website after such changes come into effect, you are deemed to have accepted such changes to the Terms.
1.4 Bangla Play is operated by Never Ending Gaming N.V., a company registered under the laws of Curacao under registration number 154043.
1.5 References to “you,” “your,” “customer,” “user,” or “player” shall mean any person using the Website or any services available thereon and/or any registered customer of the Website.
1.6 References to “games” shall mean Casino, Live Casino, Sportsbook, Cards, and other games as may from time to time become available on the Website. Banglaplay.com reserves the right to add and remove games from the Website at its own discretion.
2. Your Account
2.1 Legal Requirements
2.1.1 References to the “Account” shall mean an account registered by you on the Website after accepting and agreeing to these Terms. By registering an Account, you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on Bangla Play are legal in the country of your residence. Persons who are under the age of 18 years are not allowed to use the Website and/or any services available on it.
2.1.2 You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Austria, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A, or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
2.2 Registration of Account
2.2.1 To place bets, play games, and deposit money, you need to register an Account on Bangla Play.
2.2.2 To register an Account, you must provide complete and up-to-date information, including a mobile number, e-mail address, username, password, and other mandatory information requested on the registration form.
2.2.3 By registering an Account on the Website, you agree to specify your legal name. We may take action to check the accuracy of the information you provide. You’re not allowed to change this data, but there are cases in which you can individually request changes by contacting Website customer support, such as in the case of an honest mistake, etc.
2.2.5 Employees, former employees of service providers, and/or affiliated persons are not permitted to register accounts on Bangla Play and cannot exploit the services and promotions available on it. The same rules apply to family members of the aforementioned. Violation of this rule will result in the account being permanently closed, and the referred accounts will be considered fraudulent. Any winnings derived from such activities will be deemed forfeited by the account holder, and only the deposited amount will be returned to the account holder.
2.2.6 You cannot transfer, sell, or pledge your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights, and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes but is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation, and/or association in any way, shape, or form.
2.3 Account Issues
2.3.1 If you forget your password or think that somebody knows details of your personal data, or if you suspect that another user is taking an unfair advantage through cheating or collusion, you must report the suspicion to us.
2.3.2 Bangla Play reserve the right to declare any bet or transaction void, partially or in full, if we, at our own discretion, deem it obvious that any of the following circumstances have occurred:
- The Account holder or people associated with the Account holder may directly or indirectly influence the outcome of an event.
- The Account holder and/or people associated with the Account holder are directly or indirectly avoiding the rules of the Website.
- The result of an event or the bet has been directly or indirectly affected by criminal activity.
- The odds of an event have significantly changed due to a public announcement in relation to the event.
- Bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website was affected by technical problems.
- Due to an error, such as a mistake, misprint, technical error, human error, force majeure, or otherwise, bets have been offered, placed, and/or accepted due to this error.
2.3.3 When Bangla Play close or suspend an Account for whatever reason, we reserve the right to close any future Accounts that may be registered by the same person, device, address, or that may use the same payment wallets or credit cards, and void/cancel all bets and transactions of those Accounts.
2.3.4 Bangla Play offer two-factor authentication (2FA) as additional protection from unauthorized use of your Account. You are responsible for keeping your login information confidential and ensuring it cannot be accessed by another person.
2.4 By Registering the Account on the Website you Undertake, Declare and Warrant That
2.4.1 You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to you and, under the laws applicable to you, you are allowed to participate in the Games offered on Bangla Play.
2.4.2 You will use this Website and your Account solely and exclusively for the purpose of your genuine participation in the Games and not for any financial or other operations; your participation in the Games will be strictly in your personal non-professional capacity for recreational and entertainment reasons only.
2.4.3 You participate in the Games on your own behalf and not on behalf of any other person.
2.4.4 You are not resident in Curacao, Austria, France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, St Maarten, Statia, U.S.A, or the U.S.A dependencies, Ukraine, United Kingdom.
2.4.5 All information that you provide to Bangla Play is true, complete, and correct, and that you shall immediately notify us of any change of such information.
2.4.6 You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from banglaplay.com.
2.4.7 All money that you deposit into your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source.
2.4.8 You understand that by participating in the Games you take the risk of losing money deposited into your Account.
2.4.9 You shall not be involved in any fraudulent, collusive, fixing, or other unlawful activity in relation to your or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games. banglaplay.com hereby reserves the right to invalidate or close your Account or invalidate your participation in a Game in the event of such behavior.
2.4.10 In relation to deposits and withdrawals of funds into and from your Account, you shall only use credit cards and other financial instruments that are valid and lawfully belong to you.
2.4.11 The computer software that we make available to you is owned by Bangla Play or other third Parties and protected by copyright and other intellectual property laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms, and conditions hereby established and in accordance with all applicable laws, rules, and regulations.
2.4.12 Games played on the Website should be played in the same manner as games played in any other setting. You shall be courteous to other players and representatives of Bangla Play and shall avoid rude or obscene comments, including in chat rooms.
3. Multi Accounting
3.1 You can sign up (register) and use only one Account on Bangla Play.
3.2 Only one Account for each household, IP address, and computer or device is allowed. If two or more users share the same household, IP address, and computer or device, Bangla Play must be informed by the respective Account holders in advance.
3.3 If you sign up or attempt to register more than one Account, for whatever reason, we may block or close any or all of your Accounts at our discretion. We may also void all the bets that
4. Payouts
4.1 When the outcome of a Game you participate in is determined, or when banglaplay.com confirms the result of an event and settles the markets, all winnings will be credited to your Account.
4.2 If Bangla Play mistakenly credits your Account with winnings that do not belong to you, whether due to a technical or human error, the amount will remain the property of banglaplay.com and will be deducted from your Account. If, prior to banglaplay.com becoming aware of the error, you have withdrawn funds that do not belong to you, the mistakenly paid amount will constitute a debt owed by you to banglaplay.com. You are obliged to notify banglaplay.com immediately in the event of an incorrect credit.
4.3 Bangla Play will conduct additional verification and identification procedures for any withdrawal and reserves the right to conduct such procedures at any level of withdrawals. All transactions will be checked to prevent money laundering.
5. Deposits
5.1 To place bets and play for real money, you need to deposit money into your Account. You can deposit online at any time using your debit or credit card, e-wallet, bank transfer, or other available deposit methods listed on the “Deposit page” of Bangla Play. Cash or cheques are not accepted. Note that some methods may not be available in certain countries.
5.2 We accept payments in various currencies. Any payment received in a currency other than your Account currency will be converted at the prevailing exchange rate. Any exchange premiums are payable by you.
5.3 Bangla Play reserves the right to use additional procedures and means to verify your identity (KYC) when processing deposits into your Account and to close your Account if you fail to provide the required documents to the official website.
5.4 Bangla Play does not provide credit for the use of its services.
5.5 By depositing, you confirm that all deposits are authorized, and you will not attempt to reverse or decline them to avoid legitimate liability.
5.6 To prevent money laundering, a deposit must be wagered at least once before a withdrawal can be made. If wagering requirements are in place, they must be met before requesting a withdrawal.
5.7 Bangla Play does not allow third-party deposits (by a friend, relative, partner, wife, or husband). All payments must be made from an Account/system or credit card registered to the Account holder. If third-party deposits are detected, all winnings will be forfeited and returned to Bangla Play, and the deposit will be returned to the rightful owner of the Account/credit card. Any bank transfer charges for returning the money will be paid by the receiver.
6. Withdrawals
6.1 To claim your first withdrawal, you must provide KYC documents, pictures of both sides of your credit card (showing the first 6 and last 4 digits only, with the rest of the number and CVV/CVC code hidden), a bank statement, a copy of a personal identification document, proof of address, and proof of ownership of any other used payment method. Additional requirements may apply depending on the payment channels.
6.2 Bangla Play reserves the right to change the maximum allowed sum per transaction for each payment system at any time without prior notice.
6.3 A withdrawal request will not be processed until all wagering requirements have been met.
6.4 You cannot withdraw funds marked as “Bonus” or funds stuck in an aborted game.
6.5 Bangla Play reserves the right to refuse a withdrawal if the total bet amount is less than the last deposit amount. You must wager the initial deposit at least once before withdrawing.
6.6 All withdrawal requests are processed within two (2) banking days, but this period may be longer depending on payment channels, additional account checks, and public holidays.
6.7 Users cannot withdraw funds exceeding their Account balance.
6.8 Withdrawals will be made to your bank account or other available methods in “Cashier”. Withdrawals are processed using the same method used for depositing funds into your Account.
6.9 If a withdrawal is canceled, the funds are returned to your Account and can be used accordingly. Bangla Play assumes no responsibility for any funds lost during gameplay following a withdrawal cancellation by you or us.
6.10 Bangla Play products are consumed instantly during gameplay; therefore, we cannot provide refunds, returns, or cancellations of requested services. Playing a Game with real money means the money is drawn from your Account instantly.
6.11 You may only withdraw a maximum of ৳.25000 (or the equivalent in your Account currency) in any 24-hour period and a maximum of ৳.25000 (or the equivalent in your Account currency) in a 30-day period unless otherwise agreed by us.
6.12 Before accepting a withdrawal, we may request legal identification, such as certified copies of passports or ID cards. We may also carry out phone, face, or other verification methods to confirm your identity.
6.13 You can only have one pending withdrawal per payment method at any time and can make only one withdrawal request per 24-hour period depending on the method used.
7. Account Closure
7.1 You may close your Account at any time and request a withdrawal of the Account balance, subject to relevant withdrawal charges. To close your Account, cancel any open bets (if applicable) and contact Website customer support. Effective closure of the Account will terminate your agreement with Bangla Play. If the closure is due to gambling addiction concerns, you must inform banglaplay.com.
7.2 The method of repayment is at our absolute discretion.
7.3 Bangla Play reserves the right to close your Account and refund the “Available to withdrawal” balance, subject to relevant withdrawal charges, at our discretion and without obligation to state a reason or give prior notice.
7.4 Bangla Play reserves the right to cancel and remove any bonus amount awarded to you if not used within 1 month from the date awarded.
7.5 Banglaplay.com reserves the right to refuse a withdrawal claim in case of fraud, resulting in Account suspension and payment refusal.
7.6 Bangla Play reviews all player Accounts and classifies them at its discretion. If a player is classified as a “bonus hunter” or “bonus abuser,” all winnings and bonuses will be void, and the Account will be suspended with payment refusal.
8. Personal Information
8.1 Bangla Play comply with applicable data protection laws regarding your personal information, processed according to our Privacy Policy, available here.
9. Crashed & Aborted
9.1 Criminal Activity
If any irregularity (including suspected money-laundering or fraud) is noticed, banglaplay.com reserves the right to close Accounts and/or report criminal or suspicious activities to relevant regulatory or law enforcement authorities. All offenders’ Account balances will be blocked, withdrawals voided, and deposits and winnings forfeited.
9.2 Collusion and Cheating
Bangla Play may disable user Accounts and forfeit balances (including deposits and winnings) if users gain an advantage through trading card information or collusion with other users. This includes chip dumping, transfer, discussing a hand during play, multiple Account use, and soft playing. Banglaplay.com rigorously examines gameplay manually and automatically, investigating all complaints and proactively and randomly reviewing gameplays and Accounts.
9.3 Fraudulent Activity
If Bangla Play detects fraudulent, unlawful, dishonest, or improper activity (including using a VPN, proxy, or similar service to mask your real location, or placing bets, wagers, or poker play through or on behalf of a third party), we may block the user’s Account and forfeit all balances without prior notification. Bangla Play reserves the right to report fraudulent activity to regulatory and law enforcement authorities, banks, credit card companies, and any legally entitled person or entity, and/or take legal action against the user.
10. Online Chat
10.1 As part of your use of Bangla Play, banglaplay.com may provide you with a chat facility, which is moderated by us and subject to controls. We reserve the right to review the chat and keep a record of all statements made on such a facility. Your use of the chat facility should be for recreational and socializing purposes and is subject to the following rules.
10.2 You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred, or profanity.
10.3 You shall not make statements that are abusive, defamatory, harassing, or insulting to the Bangla Play Website.
10.4 You shall not make statements that advertise, promote, or otherwise relate to any other online entities.
10.5 You shall not make statements about Bangla Play, the Website, or any other Internet site(s) connected to banglaplay.com that are untrue and/or malicious and/or damaging to banglaplay.com.
10.6 You shall not collude through the chat rooms or separate chat. Any suspicious chats will be reported to the relevant regulatory or law enforcement authority.
10.7 In the event you breach any of the above provisions relating to the chat facility, Bangla Play shall have the right to remove the chat room or immediately terminate your Account. Upon such termination, banglaplay.com shall refund to you any funds in your Account over and above any amount owing to us at such time (if any).
11. Cracked & Aborted Games
11.1 Bangla Play is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the gameplay. Refunds may be given solely at the discretion of banglaplay.com.
11.2 Bangla Play shall accept no liability for any damages or losses deemed or alleged to have arisen out of or in connection with the Website or its content, including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Website or its content, or any errors or omissions in content.
11.3 In the event of a casino system malfunction, all wagers are void.
11.4 In the event a Game is started but miscarried because of a system failure, Bangla Play shall refund the amount wagered in the Game to you by crediting it to your Account or, if an Account no longer exists, by paying it to you in an approved manner. If you have accrued credit at the time the Game miscarried, we will credit your Account with the monetary value of the credit or, if an Account no longer exists, pay it to you in an approved manner.
12. Duties
12.1 Bangla Play reserves the right to assign or otherwise lawfully transfer its rights and obligations under the Terms. You shall not assign or otherwise transfer your rights and obligations under these Terms.
13. Complaints
13.1 If you have a complaint, you can email Website customer support at [email protected].
13.2 Bangla Play will use its best efforts to resolve a reported matter promptly.
13.3 If you have a query regarding any transaction, you may contact Bangla Play at [email protected] with details of the query. We will review any queried or disputed transactions. Our judgment is final.
14. Agreement & Admissibility
14.1 These Terms, the Privacy Policy, the Cookies Policy, any document expressly referred to in them, and any guidelines or rules posted on the Website constitute the entire agreement and understanding between you and Bangla Play with respect to this Website and, save in the case of fraud, supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and banglaplay.com with respect to this Website.
14.2 A printed version of these Terms and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
14.3 If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms, and all other provisions shall remain in force unaffected by such severance.
14.4 In the case of inconsistency of textual content between language versions, the English version of Bangla Play shall prevail.
14.5 These Terms are governed by the laws of Curacao, and the parties agree to the jurisdiction of the Curacao courts and to the rules of arbitration in accordance with applicable law.
15. Copyright
15.1 We are the sole owners of the trademark banglaplay.com and the Bangla Play logo. Any unauthorized use of the banglaplay.com trademark and logo may result in prosecution.
15.2 Bangla Play is the uniform resource locator (URL) of the Website operated by banglaplay.com, and no unauthorized use may be made of this URL on another website or digital platform without our prior written consent.
15.3 Bangla Play is the owner or the rightful licensee of the rights to the technology, software, and business systems used within this Website.
15.4 The contents and structure of the banglaplay.com Website pages belong to banglaplay.com, all rights reserved. The copyright in this Website, including all text, graphics, code, files, and links, belongs to banglaplay.com, and the site may not be reproduced, transmitted, or stored in whole or in part without our written consent. Your registration and use of our system do not confer any rights whatsoever to the intellectual property contained in our system.
15.5 Links to the Website and any of its pages may not be included in any other website without the prior written consent of banglaplay.com.
15.6 You agree not to use any automatic or manual device to monitor the Website pages or any content therein.
15.7 Any unauthorized use or reproduction may be prosecuted.
16. Terms & Conditions of Bangla Play Promotions
16.1 Every individual promotion will come with its own set of specific promotional terms and conditions (the “Promotional Terms”) in addition to these Terms. You should therefore read these Terms in combination with the applicable Promotional Terms for any competition, bonus, or promotion you wish to enter.
16.2 By participating in promotions, you agree to be bound by these Terms and the Promotional Terms.
16.3 If for any reason, a promotion does not have Promotional Terms, such promotion will by default be governed by these Terms.
16.4 Each of the Promotion Terms regulating the implementation of any promotion is independent of the rest of the Terms. In case one of the provisions is unsuitable or incorrect, the remaining Promotion Terms remain in force.
16.5 Participation in a promotion will be deemed to constitute full and unconditional acceptance of the Terms, including these Promotional Terms and any applicable Promotional Terms, and that our decisions are final and binding in all respects.
16.6 Bangla Play reserves the right to terminate or cancel any current promotion without prior notification. Any user who infringes the Promotional Terms will be disqualified from any reward derived from said promotion.
16.7 Bangla Play has the right to withhold any credits, bonuses, coupons, loyalty points, or prizes awarded as part of a promotion at its own discretion.
16.8 Banglaplay.com has the right to inform users about current promotions or any updates by email, SMS, chat, WhatsApp, social media, mobile phone, Internet browser notification, or mobile application.
16.9 Bangla Play disclaims any liability for inaccurate information, whether caused by the Website, user’s equipment used in a promotion, or by human or technical errors related to the submission of entries.
16.10 You agree not to use any automatic or manual device to monitor the Website pages or any content therein.
16.10.1 Bangla Play regularly offers different bonuses and rewards that are credited to your Account. A bonus at banglaplay.com can mean free spins, cashback, free bets, extra money to play directly, and extra money you receive after making a deposit. A bonus usually comes with wagering requirements that must be met before you can withdraw the funds. We recommend you read the bonus rules before using them.
16.10.2.1 A bonus is awarded to the bonus balance.
16.10.2.2 When the wagering requirements for the bonus are met, the bonus amount is transferred to the main balance and may be withdrawn at any time.
16.10.2.3 If bonuses are abused by a user, banglaplay.com has the right to take punitive measures, such as deleting or declining all current bonuses and bonus winnings, and blocking the user’s Account immediately. In such cases, banglaplay.com disclaims any liability for the withdrawal or compensation of the funds that were in the Account before it was blocked.
16.10.2.4 Any outside bet spread combination on Roulette games covering 24 or more (64%) of the 37 unique number spots on the table, e.g., betting on Red and Black (which covers 36 of the 37 possible outcomes), will result in all winnings and bonuses being voided.
16.10.2.5 Using bonuses to play games with accumulated benefits (such as Free Spins meters or other game features unlocked during gameplay) and then coming back to the game after meeting the wagering requirements to trigger or unlock the feature and collect the accumulated benefits or related winnings will result in all winnings and bonuses being voided.
16.10.2.6 The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
16.10.2.7 Malfunction voids all pays and plays. Banglaplay.com reserves the right to withdraw any winnings caused by a malfunction up to the latest deposits.
16.10.2.8 Users should read and be aware of any applicable bonus policy and follow its terms to receive the bonus.
16.10.2.9 All bonuses have an expiry date. The standard expiry date for bonus money is 30 days. This expiry date may differ for specific bonuses, which will be indicated in the relevant bonus terms and conditions. Betting requirements must be met by the expiry date. We may cancel or debit bonus credit from the player Account after the expiry date.
16.10.2.10 The standard betting requirement for casino bonus money is 30 times the bonus amount received, and for sportsbooks, it is 15 times the bonus amount received. This may differ for specific promotions, provided it is specified accordingly in the relevant terms and conditions.
16.10.2.11 The wagering requirements of a bonus represent the total amount of bets you must place before the bonus and any accrued winnings are transferred into your cash balance and can be withdrawn. The wagering requirements for each bonus are set out in the specific terms for the bonus and will be expressed as a multiple of the bonus amount, or of the bonus plus the deposit amount. Not all bets will count towards the wagering requirements. Bets on Blackjack, Roulette, Arcade games (Heads or Better, Dice Twister, etc.), Video poker games (Jacks or Better, Aces and Faces, etc.), Baccarat, Casino Hold’em, 2 Ways Royal, Craps, and Sic Bo contribute 5% of actual wagering on these games towards your wagering requirements. Table games wagering contribution is 10%, while Sic Bo, Royal Craps, Baccarat, and Red Dog contribute 0%. Most Slot games contribute 100%. These percentages can change, so please contact Website customer support to confirm a specific game’s wagering contribution.
16.11. Wagering Requirements
16.11.1 After getting the bonus, it is transferred to the bonus balance until the wagering requirements are met.
16.11.2 The wagering requirements represent the number of times you have to play a bonus before you can withdraw any winnings. After meeting the wagering requirements, the bonus or accrued winnings are transferred into the main balance.
16.11.3 Wagering requirements for bonuses will be null when the balance is lower than Euro 0.10 (or the equivalent in your Account currency).
16.11.4 The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
16.11.5 You can make a withdrawal before fulfilling the wagering requirements, but you will lose your bonus money. If you decide to make such a withdrawal, contact the Website customer support team.
16.11.6 Every user has the right to abandon the bonuses by making a request to Bangla Play customer support to zero the bonus balance.
17. Betting Rules
17.1 Bangla Play accepts bets and wagers for sporting events presented on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g., Basketball, Tennis, E-Sports, etc.
17.2 You cannot place wagers exceeding your Account balance.
17.3 Once a bet has been placed and confirmed, a user cannot change or cancel the bet. It is in the user’s interest to ensure that all details of their bet are correct before placing it.
17.4 Before an event starts, banglaplay.com reserves the right to void or cancel part or all of a bet at its discretion, even after its acceptance, without providing a reason. After the event starts, banglaplay.com reserves the right to void or cancel part or all of a bet for valid reasons, such as:
- A mistake in the event wording (palpable error), odds, or starting time;
- Attempts to bypass banglaplay.com limits (potential payout) and risk management by placing multiple, identical, or similar bets or opening multiple Accounts;
- Taking advantage of public announcements or secret information that determines the bet’s outcome;
- Combining related bets;
- Being actively involved in the event, e.g., as a Player, Referee, Manager, or having a direct or indirect relationship with participants;
- Technical errors offering wrong odds or events;
- Any other valid reason communicated to the user upon request.
17.5 Bangla Play reserves the right to cancel all bets if there is any change in the event venue.
17.6 Banglaplay.com reserves the right to cancel all bets if there are significant changes in the event circumstances, such as the length of playing time, race distance, or the number of periods, etc.
17.7 Winnings will be credited to the user’s Account following confirmation of the final result.
17.8 The outcome of a market is settled once determined. Banglaplay.com reserves the right to settle game results if a market is not determined earlier in the game. This applies to the normal duration of the match being concluded and if no conditions are stated in the market description on the Bangla Play.
Examples:
- Example 1: Match-winner 1X2 market of a football (soccer) event is determined after the end of the normal duration (90 minutes plus any extra time called by the referee). If the game goes into overtime, markets that state “include overtime” will pay out after completion of the game. Penalty kicks or other decisive moments are not considered unless stated otherwise in the market.
- If the game start is delayed for any reason, the event can remain open and all bets can stay open for 48 hours from the official start time. Banglaplay.com reserves the right to void such bets at its discretion and refund the users’ stakes. All bets can remain open and be calculated based on game results if the organizer continues the abandoned event within 48 hours. If the event does not continue within 48 hours, banglaplay.com will settle all determined markets completed on the pitch and cancel the rest, refunding the stakes to players.
Exceptions:
- Tennis games: The 48-hour rule does not apply. All bets are available until the referee or official representative determines the winner. If a player retires, all markets determined on the court are settled accordingly, and the rest are declared void with stakes returned. If a player retires before the last point is concluded, the match winner market is canceled. However, markets related to specific sets or games that are determined are settled accordingly.
- Baseball games: The 48-hour rule applies. When two teams play two games in a row, they are considered Game 1 and Game 2 and will be settled as chronologically played with all bets valid. For example, if Team A plays Team B twice, the result of Game 1 will count for bets on Game 1 as originally scheduled, and the result of Game 2 will count for bets on Game 2 as originally scheduled. The 48-hour rule applies.
- If a football match is abandoned in the second half, the markets of the first half will be settled normally. In this case, markets of the second match that have not been decided will be void, and stakes will be refunded to customers.