Bangla Play: Responsible Gaming in Bangladesh

Although gambling is a form of entertainment, some players attempt to use it as a source of income, leading to addiction. Bangla Play is committed to responsible gambling and aims to reduce the risks associated with gambling addiction.
Our responsible gaming policy includes a system for identifying risky behavior. This system detects users who experience significant losses and are at financial or mental risk while betting or playing games on Bangla Play. In such instances, our support team contacts the player to objectively assess the situation and discuss options for self-restriction and/or self-exclusion.
We consistently inform players about effective restriction tools, such as spending limits, deposit restrictions, and session time limits.
Bangla Play strictly monitors user age and prohibits anyone under 18 from using the site or mobile app. We may request proof of age at any time and suspend accounts until this information is provided.
Parents and guardians are encouraged to use filtering software to prevent minors from accessing Bangla Play.
Self-Control
Gambling addiction is a recognized problem, and users can take a simple test to detect early signs. This test helps determine a player’s level of involvement in gambling and identify addiction early.
Here are some self-test questions:
- Do you borrow money to gamble?
- Do you exceed your gambling budget?
- Do you view gambling as a way to make money rather than for fun?
- Do you forget to take breaks and gamble continuously?
- Do you gamble when feeling euphoric or in unstable emotional states?
If you answered ‘Yes’ to most of these questions, consider taking a more detailed test on websites of organizations dedicated to combating gambling addiction. They offer help and more ways to fight it.
Self-Exclusion
If gambling becomes an obsession and is no longer enjoyable, you can use the voluntary self-exclusion feature. Contact Bangla Play support via live chat or email to activate this function.
Self-exclusion means you voluntarily limit your access to the Bangla Play website, mobile app, and services for a specified period. You will also stop receiving marketing or promotional materials from us and our partners.
Seeking professional help from a psychologist is also advisable. Organizations like Gambling Anonymous (www.gamblersanonymous.org.uk) or Gambling Therapy (www.gamblingtherapy.org/) can provide support.
A player who has activated self-exclusion cannot create a new account, bet, or deposit funds.
Bangla Play Actions
Bangla Play reserves the right to exclude players who behave inappropriately, show signs of mental illness, or exhibit excessive gambling addiction, based on customer service assessments and advice.
We may keep accounts closed or deny reactivation requests for player safety.
Addressing gambling addiction problems promptly is crucial, and Bangla Play is here to support you with any questions or concerns.